Carriers & OperatorsPhilippinesPldtGlobe TelecomDito Telecommunity
Philippine telcos push beyond connectivity as core business
The Manila Times' editorial series argues Philippine carriers now operate as tech groups, not network utilities, as fintech and digital units reshape the business.
Why it matters
- The Manila Times published part four of its series on Philippine telcos moving beyond connectivity
- Philippine market incumbents are PLDT/Smart and Globe Telecom, with DITO Telecommunity entering as third operator in 2021
- Key non-connectivity businesses include GCash (Globe-linked) and Maya, formerly PayMaya (PLDT-linked)
- DITO's entry followed a government selection process aimed at increasing competition
The story
The Manila Times has published the fourth part of its editorial series examining how Philippine telecom operators are moving beyond their traditional connectivity business, signalling an industry-wide shift toward digital services as a second growth engine.
The report, headlined "P4: Philippine telcos move beyond connectivity," forms part of an ongoing Manila Times series tracking the strategic transformation of the country's major carriers. The central claim is straightforward: connectivity alone no longer defines what a Philippine telco does.
The Philippine market is dominated by two incumbent groups — PLDT, which operates the Smart mobile brands, and Globe Telecom, backed by Ayala Corporation and Singapore's Singtel. A third player, DITO Telecommunity, entered in 2021 as the market's challenger. Against that backdrop, incumbents have spent years pushing into adjacent lines of business built on top of their networks.
What does 'beyond connectivity' mean in practice?
For Philippine operators, the phrase covers several established directions:
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Financial services. Mobile-money and payment platforms have become the most visible non-connectivity business, with GCash (linked to Globe's Globe Fintech unit) and Maya (formerly PayMaya, linked to PLDT's Voyager Innovations) reaching millions of users.
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Digital content and platforms. Video streaming, e-commerce participation and enterprise digital solutions sit alongside consumer broadband and mobile plans.
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Enterprise and ICT. Data centres, cloud services and managed ICT offerings targeted at corporate and government customers.
The Manila Times piece frames these units as evidence that telcos now operate as technology conglomerates rather than pure network utilities — a structural change in how the industry generates revenue.
Why are operators diversifying now?
The commercial logic is familiar from other maturing Asian markets. Mobile penetration in the Philippines is high, ARPUs are under pressure from price competition, and network investment requirements — particularly for 5G rollout and fibre expansion — remain heavy. Diversified digital businesses offer higher-margin growth that pure connectivity increasingly cannot deliver on its own.
The regulatory context also matters. Philippine authorities have pushed for greater competition since DITO's entry as a third operator, which was itself the product of a government selection process. That competitive pressure has reinforced the incumbents' incentive to build revenue streams their new rival cannot easily replicate, such as fintech platforms with large existing user bases.
Commercial reality versus the diversification narrative
Marketing language around "digital telcos" should be read carefully. Not every venture beyond connectivity succeeds, and telcos across Southeast Asia have recorded write-downs on digital bets even as their flagship fintech assets grew. The Manila Times report contributes to the debate on whether Philippine carriers' platform businesses can stand independently alongside the network business in terms of scale and profitability.
What is not in dispute is the direction of travel. The question the series poses — and which investors will continue to test — is whether these diversified operations can become primary profit drivers rather than satellites of the connectivity core, as the industry's next investment cycle in 5G and fibre plays out.
Also reported
Source: Google News: 6G network
More from Daniel Okafor
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Senior reporter covering marketplaces and e-commerce at Telecom Gazette.
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