Carriers & OperatorsGsmaIndiaArpu5g

GSMA tells India: convert 1.1 billion mobile users into economic growth

The GSMA tells Indian operators and policymakers to convert the country's 1.1 billion mobile subscribers into measurable economic growth, warning adoption has outrun monetisation.

3 min read

GSMA: “India must turn digital scale into economic growth” - Advanced TelevisionCarriers & Operators
GSMA: “India must turn digital scale into economic growth” - Advanced TelevisionAI-generated

Why it matters

  • India has more than 1.1 billion unique mobile subscribers, the world's second-largest mobile market behind only China
  • Commercial 5G services launched in India in October 2022 across 700 MHz, 3.5 GHz and 26 GHz spectrum bands
  • Reliance Jio and Bharti Airtel completed nationwide 5G coverage rollouts within roughly 18 months of launch
  • Retail mobile tariffs rose by approximately 20 percent in the 2024 reset led by the three main operators
  • Household fixed broadband connections in India remain well below 200 million lines

The story

India runs the world's second-largest mobile market with more than 1.1 billion unique human subscribers, and the GSMA has now told policymakers and operators that this scale has to translate into measurable economic growth.

The trade body, in a briefing reported by Advanced Television, framed the message in a single line: "India must turn digital scale into economic growth." That framing reflects a long-running concern inside the GSMA that India's mobile market has spent a decade chasing connections at the expense of returns.

The argument is that adoption has run ahead of monetisation, and the next investment cycle needs to close that gap before further spectrum and capex spending locks the imbalance in place.

India's mobile base stretches into the low billions of connections once machine-to-machine and narrowband-IoT SIMs are counted. That places the country behind only China in absolute mobile scale and ahead of every other market on most subscriber metrics. Sitting underneath that headline, however, is an industry that reports among the lowest average revenue per user figures of any large Asian market — a gap the GSMA has flagged repeatedly since its 2023 digital economy report on the country.

The 5G launch of October 2022 added another layer to the debate. Reliance Jio and Bharti Airtel completed nationwide coverage rollouts within roughly 18 months, using a mix of 700 MHz, 3.5 GHz and 26 GHz spectrum acquired in the 2022 auction. Vodafone Idea, the third national operator, secured fresh funding and began a slower 5G build focused on priority circles. The result is that Indian consumers can now access 5G in most urban and many rural districts, but the new services have yet to deliver a clear uplift in operator top lines or in measured productivity across the wider economy.

What does the GSMA say is missing?

The trade body points to three areas where adoption has outrun economic value:

  • Revenue per user. ARPU remains a fraction of mature Asian and European benchmarks, even after the 2024 tariff reset that pushed headline prices up by roughly 20 percent at the retail level.
  • Fixed broadband. Household fibre and cable connections remain well below 200 million lines, leaving most digital activity to run over mobile networks that operators struggle to upgrade fast enough.
  • Higher-value network layers. India has yet to capture a meaningful share of the global value chain in semiconductors, network equipment and cloud platforms — the layers that typically carry the bulk of economic rent in a connected economy.

What has to change?

The GSMA's prescription combines spectrum policy, fixed-line incentives and a sharper focus on enterprise and government 5G use cases rather than consumer mobile data. Operators are likely to push back that ARPU cannot rise materially until the wider cost stack — power, fibre access, right-of-way charges and debt — comes down. The Department of Telecommunications and the Telecom Regulatory Authority of India have signalled that the next round of reforms will revisit spectrum auctions, the universal service obligation fund and the licensing regime, though no firm dates have been set.

The next twelve months will show whether the gap between India's digital scale and its digital economy begins to narrow. The spectrum auction timetable, the pace of the Vodafone Idea 5G build and any further tariff moves from Jio and Airtel will set the tone. The GSMA, for its part, has made clear that the country has used up the easy gains from subscriber additions — and that the harder work of converting connections into output is what now counts.

Also reported

Share this article:

« PreviousNext »

More from Elena Vasquez

Elena Vasquez

Show full bio

Market editor covering companies, deals and strategy in Carrier business, 5G and 6G, fiber and broadband at Telecom Gazette.

248 articles