Telecom BusinessClaro DominicanaAwsCloud ServicesEnterprise
Claro Dominicana adds AWS to enterprise cloud portfolio
Claro Dominicana now resells AWS alongside Claro Cloud Enterprise and Microsoft Azure, with support across design, implementation and managed optimisation.
Telecom BusinessWhy it matters
- Claro Dominicana has added AWS to its cloud infrastructure portfolio for business customers.
- AWS joins Claro Cloud Enterprise and Microsoft Azure as the operator's third cloud offering.
- Claro Dominicana will support solution design, implementation, management and ongoing optimisation.
- The move forms part of the operator's strategy to combine connectivity, infrastructure, cloud and managed services.
The story
Claro Dominicana has added Amazon Web Services to its cloud infrastructure portfolio, making AWS the third major cloud option available to business customers buying through the operator.
The Dominican carrier already sells Claro Cloud Enterprise and Microsoft Azure to its enterprise base. AWS now sits alongside both, giving corporate customers in the Dominican Republic a route to Amazon's cloud without contracting directly with the hyperscaler.
The deal matters for the structure of the local enterprise market. Businesses in smaller Latin American economies often lack the in-house IT teams to design, deploy and run cloud infrastructure themselves. By acting as the front door to AWS, Claro Dominicana positions itself as the managed intermediary — and captures the services revenue around the workload, not just the connectivity.
What does the partnership cover?
AWS supplies a broad stack of infrastructure and managed services:
- Storage and databases
- Networking
- Security
- Artificial intelligence
- Data analytics
The platform runs on a pay-as-you-go model. Companies scale resources up and down with demand and avoid buying their own physical infrastructure — a significant consideration for Dominican firms weighing capital spending against operational costs.
Claro Dominicana will support customers across the full cloud adoption cycle, including solution design, implementation, management and ongoing optimisation. That full-lifecycle scope is the commercial core of the arrangement: the operator is selling capability, not merely a resale channel.
The company said the AWS addition will support businesses migrating workloads to the cloud, modernising applications and scaling technology resources as demand shifts.
Why are telcos stacking hyperscalers?
Marcelo Garcia, director of Cloud Solutions Management and Development and Managed Services at Claro Dominicana, said the partnership expands the company's cloud portfolio and gives customers access to AWS alongside its existing services.
The multi-cloud stance is now standard practice among telecom operators across Latin America. Enterprises increasingly run workloads across more than one hyperscaler, whether for resilience, cost arbitrage or because different applications fit different platforms. An operator that offers only one public cloud risks losing the account when a customer's requirements change.
Carrying AWS, Azure and its own Claro Cloud Enterprise brand lets Claro Dominicana keep the customer relationship intact across platform choices. It also feeds the operator's wider strategy, which the company described as combining connectivity, infrastructure, cloud and managed services for enterprise customers.
That bundling logic is familiar across the industry: connectivity alone is a commoditised, margin-pressured product. Cloud adoption programmes, migration projects and managed services carry higher value and deepen the operator's role inside the customer's IT estate.
What comes next?
Claro Dominicana has framed the AWS addition as part of a broader enterprise push rather than a one-off distribution deal. The immediate practical effect is that Dominican businesses can now procure AWS through the operator with local support attached — design, implementation, management and optimisation — rather than navigating adoption unaided.
No rollout timelines, pricing or customer targets were disclosed. The operator's stated focus going forward is on enterprises migrating workloads to the cloud, modernising applications and scaling resources as demand changes, with AWS now part of that offer.
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Source: Developing Telecoms